| SPI Health and Safety Inc. Blainville, Quebec http://www.spi-s.com Occupational health and safety products Primary markets: Canada Number of employees: 350 Robert Courteau, CEO Robert.Courteau@spi-s.com A healthy and safe growth
strategy
Effective management of health and safety issues is in increasingly important business success criteria. The courts, general public and workman’s compensation plans, which are quick to boost premiums for businesses with lousy claims records, are increasingly intolerant of laxity. SPI Health and Safety, which markets related equipment and services, through a cross-country network of 30 branches, helps companies address these issues. The company was founded by Paul Tremblay as a provider of fire protection services, a division that remains an important part of SPI Heath and Safety. “We perform sprinkler system audits, checks of clients’ fire extinguishers and alarms as well as fire suppression services,” says the company’s current CEO, Robert Courteau. “We also supply safety training, particularly to mining and industrial clients.” SPI Health and Safety also has a 46-foot tower and related equipment at its locations, which it uses to teach students how to work in high places and confined areas. Courteau, attributes the company’s success to a range of factors, notably the nearly two dozen acquisitions it has made during previous years. He is also quick to cite what he calls SPI Health and Safety’s effectiveness with regards to the “four Ps”: people, performance, processes and partnerships (with suppliers and customers). Courteau is particularly proud of two performance metrics. The first is that SPI Heath and Safety is able to fulfill 100 percent of a customer’s order in 95 percent of cases. Secondly 85 percent of SPI Heath and Safety’s customers and 84 percent of its employees are satisfied with their interactions with company. That said Courteau continues to look toward the future. The company recently completed updates to its three-year plan, which forecasts continued expansion across the country during the coming years. -30- |
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